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Last Updated: July 22, 2024

ToolGen values the privacy of its users and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and protect your information. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information:

  • Account Registration: When you create an account, we collect your name, email address, phone number, company name, and other contact details.
  • Profile Information: We may collect additional information you choose to provide in your profile, such as job title, professional skills, and other relevant data.
  • Payment Information: When you subscribe to our services, we collect payment details such as credit card information, billing address, and transaction history.

1.2 Usage Information:

  • Log Data: Our servers automatically record information created by your use of our services. This may include your IP address, browser type, operating system, referring URLs, pages visited, location, and search terms.
  • Activity Data: We collect information about your activity on our platform, such as the tools you use, the features you access, and the time and duration of your activities.

1.3 Device Information:

  • Device Details: We collect information about the devices you use to access our services, including hardware model, operating system version, unique device identifiers, and mobile network information.

1.4 Cookies and Similar Technologies:

  • Cookies: We use cookies to store information about your preferences and sessions, to provide personalized experiences, and to gather analytical data.
  • Web Beacons: We use web beacons (also known as pixel tags) in our emails and on our site to count visits and understand usage and campaign effectiveness.
  • Third-Party Analytics: We may use third-party analytics services that employ cookies and similar technologies to collect and analyze usage data.

2. How We Use Information

2.1 Service Provision:

  • Account Management: To create and manage your account, provide customer support, and communicate with you.
  • Service Delivery: To operate, maintain, and provide you with the features and functionalities of our services.

2.2 Communications:

  • Transactional Communications: To send you administrative information such as updates to our terms and policies, confirmation emails, and other transactional messages.
  • Marketing Communications: To send you promotional content and marketing communications, with your consent, or as otherwise permitted by law.

2.3 Personalization:

  • Customized Experience: To personalize your experience on our platform, recommend content, and tailor the services to your preferences and interests.

2.4 Analytics and Improvements:

  • Service Improvement: To analyze usage trends and performance, to conduct research and analysis, and to improve our services and develop new features.

2.5 Security and Fraud Prevention:

  • Security Measures: To enhance the safety and security of our services, monitor and verify identity, and prevent and respond to fraud, abuse, and other illegal activities.

3. Sharing Information

3.1 With Your Consent:

  • Third-Party Services: We may share your information with third-party services when you have provided consent or when you use third-party integrations.

3.2 Service Providers:

  • Third-Party Vendors: We share information with vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.

3.3 Business Transfers:

  • Mergers and Acquisitions: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.4 Legal Compliance:

  • Legal Obligations: We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, and other legal processes.

3.5 Protection of Rights:

  • Protection Measures: We may disclose your information to protect our rights, property, and safety, and that of our users or the public.

4. Data Security

4.1 Security Measures:

  • Encryption: We use industry-standard encryption to protect data transmitted to and from our platform.
  • Access Controls: We implement access controls to restrict access to personal information to authorized personnel only.
  • Security Audits: We conduct regular security audits and assessments to ensure the security and integrity of our systems.

4.2 Data Breach Response:

  • Incident Response: We have a data breach response plan in place to quickly and efficiently address any data breaches or security incidents.
  • User Notification: In the event of a data breach, we will notify affected users and regulatory authorities as required by law.

5. Data Retention

5.1 Retention Periods:

  • Retention Policy: We retain your information for as long as necessary to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements.
  • Deletion Requests: You can request the deletion of your personal information, and we will comply with such requests in accordance with applicable laws and regulations.

6. Your Rights

6.1 Access and Correction:

  • Data Access: You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or incomplete.

6.2 Data Portability:

  • Data Transfer: You have the right to request a copy of your personal data in a structured, machine-readable format and to transfer it to another data controller.

6.3 Deletion:

  • Right to Erasure: You have the right to request the deletion of your personal information, subject to certain legal exceptions.

6.4 Opt-Out:

  • Marketing Communications: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.

7. Children's Privacy

7.1 Age Restrictions:

  • No Use by Minors: Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18.

7.2 Parental Controls:

  • Parental Guidance: Parents and guardians should monitor their children's internet usage and ensure that they do not access our services.

8. International Data Transfers

8.1 Cross-Border Data Transfer:

  • Global Operations: As a global company, we may transfer your information to countries outside of your jurisdiction, which may have different data protection laws.
  • Adequacy Decisions: We ensure that such transfers comply with applicable data protection laws, using mechanisms such as adequacy decisions, standard contractual clauses, or other appropriate safeguards.

9. Changes to This Privacy Policy

9.1 Policy Updates:

  • Periodic Review: We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.
  • User Notification: We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date at the top of this policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ToolGen

ToolGen
Email: contact@toolgen.com